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Thursday 25th February 2021
No incidents reported
Wednesday 24th February 2021
We are currently experiencing a DDOS issue on our network. Our engineers are working with our datacentre staff as their top priority to minimise any disruption this may be causing.
We apologise for any inconvenience this may be causing you. We will update this status again in 30 minutes (18:45).
This DDOS is still outstanding and our engineers are working with the datacentre engineers to bring the matter under control.
We would like to sincerely apologise for the disruption this attack has caused our customers.
We are working to resolve this matter fully as our top priority.
We will update this status message again at 21:30.
We appreciate your patience while we work on this.
Progress is being made with this situation, but some customer servers (including our own ticketing system and client area) are still affected.
We will update this status again at 22:30.
Again, we would like to apologise for the outage this is causing a set of our customers.
Situation is still being worked on by our engineers. More progress has been made, but issue remains for a number of our customers.
We will post another update here at 23:30.
Our engineers continue to work on this issue.
We will update this status again at 00:30.
The issue has been fully resolved at this point.
We would like to offer our sincerest apologies for the inconvenience and disruption this outage has caused our customers this evening.